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Council members
Biographies of our Council members, including a register of their private interests
Service announcement - Physiotherapist pre-paid envelopes
We are aware that some physiotherapists did not receive a pre-paid envelope with a communication we sent recently in relation to a request for completion of a new direct debit instruction.
Failure to conduct a full / accurate assessment
Case study: An employer raised concerns about a psychologist who did not report a service user’s suicidal thoughts to their supervisor or any other professionals. This was despite it happening repeatedly and after recording a case note.
Being open when things go wrong
Case study on being open and honest if something has gone wrong in any care, treatment or other services they have provided