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Professional Liaison Service
The HCPC Professional Liaison Service was established in 2020 following a decision to invest in more upstream regulation. Upstream regulation describes an approach to regulation that is focussed on prevention, partnership and support.
Failure to maintain adequate records
Case study: An occupational therapist’s employer raised concerns relating to their clinical practice and conduct, following a number of incidents relating to nine different cases.
Duty of candour
Our changes set out a process for registrants to follow when things go wrong which better aligns with our guidance.