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Duty of candour

Our changes set out a process for registrants to follow when things go wrong which better aligns with our guidance.

Brexit - Information for professionals

Information on the changes to our registration processes from 1 January 2021 and how they might impact the members of HCPC's professions

Keeping up-to-date with government COVID-19 advice

We are encouraging regisitrants to keep up-to-date with all information and guidance

Service user and carer involvement

What we are looking for when you involve service users and carers in your programme

John McEvoy

Lay Council member, People and Resources Committee Chair, Remuneration Committee Chair

Being open and honest when things go wrong

The requirement to be open and honest, otherwise known as the duty of candour, is part of the standards of conduct, performance and ethics.

Record keeping

You have a professional responsibility to keep full, clear and accurate records

Inappropriate relationship with patient

Case study: A psychologist’s employer raised concerns that the registrant had taken a service user on a trip involving an overnight stay in a shared hotel room, bought the service user alcohol and appeared to be under the influence of alcohol in the presence of the service user.

Unsafe clinical practice

Case study: A biomedical scientist’s employer raised concerns following an incident where the registrant failed to follow procedure. When processing samples, the registrant failed to prevent contamination, which led to inaccurate results.

Managing risk: infection prevention and control

The factors to consider in applying our standards during the COVID-19 pandemic