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Section 5 – English language proficiency

People on the HCPC’s Register must be able to communicate effectively in English in order to meet our standards of proficiency

Concerns data summary

Statistical summary: 1 April 2023 and 31 March 2024

Customer service process

Step by step guide on the complaints process

Using your online account

Find guidance on creating, accessing and managing your online account.

Ensuring your CPD is effective and relevant

Your CPD activities should be beneficial to you and enhance the service you provide

Our two-stage process

How we assess the programmes proposed and the institution-level standards that need to be met. 

Claiming back tax

Did you know you may be able to claim back tax on your renewal fees?

When something goes wrong, openness is in everybody’s best interests

Vince Clarke, paramedic and senior lecturer at the University of Hertfordshire, discusses the challenges you may face when something goes wrong

Performance review requirements 2023-24 - what to expect

We emailed education providers due their performance review in 2023-24 in late June. Providers who will undergo the process this year (2023-24) will have been given specific requirements and a key contact to work with at the HCPC.

Performance review requirements 2023-24 - what to expect

We emailed education providers due their performance review in 2023-24 in late June. Providers who will undergo the process this year (2023-24) will have been given specific requirements and a key contact to work with at the HCPC.

Ramadan 2022 – supporting Muslim colleagues at work

Learning and Development Manager Tehimna Ansari reflects on how mangers and colleagues can support Muslim colleagues during the holy month of Ramadan.

Visitors – documentary submissions are becoming electronic only

As part of the changes to our approval process, education providers will make electronic-only documentary submissions from September 2019

FOI Compliance statistics - 2021

Our Freedom of information (FOI) compliance statistics are published on a quarterly basis. See statistics for 2021. 

FOI Compliance statistics - 2024

Our Freedom of information (FOI) compliance statistics are published on a quarterly basis. See statistics for 2024. 

Ramadan 2023 – supporting Muslim colleagues at work

Supporting colleagues during Ramadan is part of building an inclusive work environment where everyone is engaged, respected, valued and feel a sense of belonging because of all the effort from their colleagues/managers.

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