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Appealing a decision
Information on your right to appeal a decision and how to do so.
Our expectations for your record keeping
This page covers what you should record, in what format and when. It also covers how records should be stored.
What information is confidential?
Information about a service user can be ‘identifiable’ or ‘anonymised’, by identifiable information we mean any information you hold about a service user that could identify them, you must treat this information as confidential
Creating a safe environment for learners
Our Head of Education, Jamie Hunt, explores what education providers should consider when taking steps to keep people safe.
Health and character declarations
Guidance for applicants and registrants on why we ask for information about your health and character, when you would need to provide it, what you'd need to provide and how it would be assessed.
Customer service policy
View our policy for customer service in this section
Who we work with
How we inform, educate and consult with our stakeholders such as professional bodies, education providers and other regulators
Previous editions
View previous editions of our employer newsletter
Perspective from Tutor of disabled student on a placement
Health and disability case study