Health and Care Professions Council logo HCPC - Health and Care Professions Council
Park House, 184 Kennington Park Road, London, SE11 4BU
+44 (0)300 500 6184

Registration renewal FAQs

If you need help in renewing your registration, have a look at our online resources and frequently asked questions below.


FAQWhat is my activation code?
Reminders can be sent by email upon request via your online account (click here to access). Reminder: first four characters of an activation code are made up of letters

FAQ Where can I find my authentication code?
This can be sent in the form of a reminder letter upon request via your online account (click here to access). Reminder: first three characters of an authentication code are made up of letters.

FAQ What is my password?
This is a password you would have created once you have logged on for the first time. Reminders can be sent by email to you email address, upon request via your online account (click here to access).

FAQ How long will it take if I renew by paper form?
If you have sent a paper renewal form, this will take 10 working days to be processed from the date of receipt. Unfortunately, we cannot acknowledge receipt of renewal forms prior to processing but all forms received by the deadline day will be processed.

FAQ How can I tell that I have successfully renewed?
You can confirm that you have successfully renewed if the dates on the online register show that you are registered until the end of the next cycle.



If you pay by direct debit, you can check the online register to ensure that you have renewed successfully once we have collected the first instalment.