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Home > Media and Events > Press room > Archived press releases

HCPC publishes revised Standards of conduct, performance and ethics


Standards of conduct, performance and ethics

The Health and Care Professions Council (HCPC) has today published our revised Standards of conduct, performance and ethics.

These are standards for the 16 professions we regulate, setting out in broad terms the behaviour we expect of them. They reflect both the public’s expectations of professionals and the high standards that professionals expect of each other.

We have made a number of revisions to the Standards, including:

• A standard about reporting and escalating concerns about the safety and wellbeing of service users (standard 7).

• A standard about being open and honest when things go wrong (standard 8). Individuals are expected to tell service users and carers when they become aware that something has gone wrong with the care, treatment or other services that they provide and to take action to put matters right wherever possible. They are also required to consider making an apology and to make sure that the service user receives an explanation of what happened.

• Changes to the structure to improve their accessibility. The concise layout of the Standards will ensure ease of understanding, particularly for service users and carers. However registrants should be assured that the content remains consistent.

Elaine Buckley, Council Chair of the HCPC, said:

“We have produced revised Standards of conduct, performance and ethics to ensure that they continue to be fit for purpose and up-to-date. We developed the revised Standards through a broad range of activities with employers, partners, registrants and service users and carers, along with the formation of a Professional Liaison Group (PLG) and a public consultation.

“To mark the publication of the revised Standards, we will be hosting an event for registrants and stakeholders in Manchester on Tuesday 2 February 2016, which will be live-streamed across the UK. We will also be producing a range of communications to highlight what the revised Standards mean for registrants, including regular articles within our In Focus newsletter, blog pieces, live forums and social media messaging.”

The revised Standards of conduct, performance and ethics are effective from today. They will be posted to every HCPC registrant in the coming weeks.

To download the revised Standards of conduct, performance and ethics visit


For further press information please contact Rebekah Tailor or Grant Imlach in HCPC’s press office on 020 7840 9806 or email

Notes to editors

1. The Standards of conduct, performance and ethics were last reviewed from 2006 and re-published in 2008. We started reviewing the Standards from late 2012.

2. To read the Standards of conduct, performance and ethics visit A Q&A on the revised Standards is available at

3. The HCPC’s Guidance on conduct and ethics for students is currently being updated in line with the revised Standards of conduct, performance and ethics. We anticipate this guidance being published in early summer 2016. For more information visit

4. The Health and Care Professions Council is an independent regulator set up by the Health and Social Work Professions Order 2001. The HCPC keeps a register for 16 different health and care professions and only registers people who meet the standards it sets for their training, professional skills, behaviour and health. The HCPC will take action against professionals who do not meet these standards or who use a protected title illegally.

5. The HCPC currently regulates the following 16 professions. Each of these professions has one or more ‘protected titles’. Anyone who uses one of these titles must register with the HCPC. To see the full list of protected titles please see

Arts therapists
Biomedical scientists
Chiropodists / podiatrists
Clinical scientists
Hearing aid dispensers
Occupational therapists
Operating department practitioners
Practitioner psychologists
Prosthetists / orthotists
Social workers in England
Speech and language therapists

6. The HCPC regulates social workers in England. Social workers in Northern Ireland, Scotland and Wales are separately regulated by the relevant Care Council in that country.

7. To contact us via social media, use the Twitter handle @The_HCPC or search The Health and Care Professions Council on Facebook or LinkedIn

Rebekah Tailor
(0)20 7840 9806

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