Health and Care Professions Council logo HCPC - Health and Care Professions Council
Park House, 184 Kennington Park Road, London, SE11 4BU
+44 (0)300 500 6184


As a regulator set up to protect the public, involving the public as key stakeholders is essential to our work and we are committed to this involvement in a number of our core organisational activities. ‘The public’ can mean anyone with an interest in our work including, but not limited to, individual service users and carers, third sector and service-user organisations, and patient advocacy groups.

We ensure we have a wide range of perspectives and views embedded in our core areas of work by inviting members of the public to join us:

Some more specific recent and ongoing examples of public involvement include:

Communicating with the public

We undertake a wide range of public-facing communications activities such as:

Joint regulators’ patient and public engagement group

We are a member of the joint regulators’ patient and public engagement group, which is comprised of representatives from each of the health and social care regulators in the UK. This forum plays an important role in sharing information, expertise and good practice. Activities have included research into public use of the online registers, a good practice handbook and a joint regulators’ leaflet (both available below), and a series of good practice seminars focussed on engaging with different sections of the public, including mental health service users and older people. The HCPC was a key contributor in the conception of the seminars, which included active engagement with service users, carers and third sector organisations.

National Voices

We are a member of National Voices, a coalition of charities that stands for people being in control of their health and social care. National Voices help people and organisations to improve the knowledge, understanding, skills and confidence they need to engage more effectively and to make their approaches more person-centred.


We have a commitment to undertaking high quality research in the field of regulation. This involvement in key projects helps us to develop and implement appropriate policies based on a broad range of stakeholder perspectives. The perspective of the public forms an important part of this research, which we have been developing since 2009 when we published our first research strategy and commissioned our first research report into complaints.

You can find our research reports in the Publications section of this website.

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A PPI Good Practice Handbook for UK Health Care RegulatorsAdobe PDF Document383kb
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